Job Summary

The Role

We’re looking for an Account Manager to help us deliver a positive CX for our clients.

As an Account Manager, you will help us activate new clients, build enduring relationships that continually demonstrate product value, and identify up-and cross-sell opportunities that align with clients’ needs.

You’ll be a key player in the success and growth of the team and its positive culture for ambition. As the team grows your role will grow with it. If this sounds like a journey you would love to be a part of, then come and chat with us!

What you’ll do every day

Communicate strongly:

Educate and empathize with users clearly articulating ideas and value to all stakeholders.

Apply a Client-first mindset

Able to hone in on clients’ needs and empathize with their daily challenges to better understand how Legl can resolve challenges, and/or spot new opportunities for product growth.

Work cross-functionally:

The ability to join the dots between the different teams at Legl, understanding their roles, objectives, constraints, and requirements. Experience in a cross-functional role will help here.

Be actively curious:

Will be curious about (and unphased by) the technicalities of the Legal industry and the competitive landscape. They will be actively curious to learn how Legl fits into this, and comfortable driving their own understanding of the space.

Allow for Big-thinking:

Will understand how the activities of different teams, customer touchpoints, and the legal industry impact customer perception of Legl products (and where these present opportunities for us to add/demonstrate value)

Be Solution-focused

Will be resourceful and proactive to find suitable outcomes given certain constraints.