Responsibilities
Ensure new customers are onboarded to our system, and their coverage is activated
Answer questions as to specific benefits, plan details
Proactively look for ways to improve the customer experience
Help us build a product people tell their friends about
We are looking for someone who:
Is great at managing customer relations and enjoys what they do
Enjoys taking ownership over a product
Wants to help build a global social safety net on the internet
Thinks for themselves instead of copying others
Is creative and bold in the face of any problem
Is intellectually honest and have high integrity
What we offer
Fully remote work – work from anywhere on the globe
Competitive salary
Health insurance
Flexible hours (Office hours 8-11am PST)
Minimum of four weeks of yearly vacation