Creative Operations Manager

  • 100% Remote
  • Remote
  • 17 Dec, 2021

Job Summary

What Creative Ops handles:

  • Workflow: Structuring creative projects to ensure successful collaboration and output by each group involved
  • Tools: Ensures the creative team has the tools to get the job done
  • Governance: Who needs to see the work, and when
  • Infrastructure: What the team needs to work more efficiently
  • Pipeline: Ensures there is clarity on projects coming up and how well staffed the team is
  • Culture: Helping build and maintain a thriving creative culture
  • Management: Manage & oversee a team of project managers & producers; manage agency and vendor relationships; keeper of team budgets
  • Cross-functional collaborations: help to partner with teams cross-functionally to infuse the MURAL brand throughout everything the company does

 

You’re excited about this opportunity because you will:

  • Lead & manage a team of project managers & producers
  • Build new processes from the ground up
  • Collaborate with and support the individuals on the creative team in delivering best-in-class work
  • Own and drive the creative project lifecycle strategy from planning, scheduling, requirements gathering, creative reviews, delivery and implementation to launch
  • Act as a bridge/liaison between Creative team and any other team requesting work, by making sure interdependencies are understood and planned for
  • Identify team needs with regard to process, tools, documentation, asset management, etc
  • Provide relevant partners & stakeholders with visibility and updates into current projects, resource use, team performance, velocity, and project health
  • Be an instrumental contributor to quarterly planning
  • Define and keep up-to-date documentation easily accessible of how the Creative team works, as well as how to work with all disciplines on the team
  • Interface with legal, procurement, security teams to onboard and pay vendors, agencies, contractors
  • Develop and maintain key relationships with internal & external partners, driving a culture of collaboration.
  • Be the owner of creative file & project repositories, help own a DAM solution for the team & company

 

YOUR PROFILE

We’re excited about you because you:

  • Love operations. You’re proactive, organized, and thrive in the details, especially as you work in a fast-paced, sometimes ambiguous environment
  • Are an excellent communicator. You know how to connect with people throughout the company, at various levels of seniority
  • Have an affinity for agile workflows and sprint development
  • You know how to strike the balance on just the right amount of process – understanding what will help the team run effectively, as well as knowing where and how to introduce change in ways that help make the team more efficient and confident
  • Have experience working in an operations / project management capacity for in-house agencies /creative teams
  • Have experience helping grow a creative team culture internally and externally

 

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