Job Summary

Our client specializes in the provision of solar power gadgets to consumers across Africa. They seek to hire a Credit Operations & Risk Manager, who will ensure that the business has the right policies, processes and controls in place to best serve her customers and manage both credit risk in general and credit operations activities.
 
Location: Lagos
 
Responsibilities

 Lead the generation of monthly risk and compliance reports for local management and global Customer Finance Compliance manager and make recommendations on how and where compliance and processes can be improved.

Identify root causes of operational non-compliance incl. Fraud and work with the Head of Customer Finance, the Call Center Manager and field team management to create action plans to address these areas.

Driving development and implementation of credit culture, inherent principles, and values in alignment with the company’s purpose, principles, and values.

Lead the operationalization of new systems and processes.

 Monitor performance and report on performance of all Customer Finance activity.

 
Requirements

HND/BSC Degree or diploma in Banking, Finance, Accounting, or related field.

4 - 7 years professional experience in Risk Management, Portfolio management and Operations.

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)

 Experience using data analysis tools e.g. Excel, SQL, Python/R etc to analyze processes/ performance and make suggestions & improvements is a big plus.

Experience in delivering training to large groups; designing the material, coordinating the participants and venue, facilitating the session, and following up with the participants for assessment.

Commitment to spending time in the field to support and mentor field teams.

Deadline: November 12 2021