Responsibilities & Requirements
English language Fluency
Experience with Zendesk
You are obsessed with service and operations
Friendly, positive and high integrity
Strong collaboration, communication, and interpersonal skills
You have the confidence to move decisively and independently in a fast changing environment
You are committed to getting the job done, and always exceeding your goals
You are flexible and ready for a challenge at a moment’s notice
You are willing to work occasional weekends and/or evenings
Proficiency with MS Office, Slack, Google Docs
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Take the extra mile to engage customer
Benefits
Competitive compensation package: (depending on experience)
Unlimited PTO
Fun, collaborative culture
*Ability to work from anywhere in the world!*