Job Summary

Responsibilities

Manage a portfolio of customers to ensure consistent engagement within our software
Excited to chat with 20-40 customers per day to handle customer check-ins, fix failed payments, and just say hello! 👋
Craft and present engaging onboarding and webinars to teach customers how to take full advantage of our software and build a successful photo booth business 
Upsell customers on higher tier subscriptions plans to increase our customer's LTV 
Confident communicator who does not hesitate to ask questions, investigate, and share your findings with the team 🧑‍🤝‍🧑
Team oriented and enjoys working with others to find great, out of the box solutions 

Requirements

Customer Success, Sales, Account Management or Entrepreneurial Experience
HubSpot
iOS
macOS
Photography