Ability to adapt and pivot quickly, reacting to changes in a constantly evolving organization.
Process-oriented.
Must be a people person. Someone who knows how to make others feel special. Going that extra mile for clients. It’s all about the little things.
Must have comfort with using a variety of software technologies. The software we use includes Front, G-Suite, Bamboo, Typeform, Voxer, HelloSign, Asana, Zoom, Hubspot, etc.
Must be smart and resourceful. Someone who can overcome a challenge by thinking outside of the box.
Must be open to embracing the entrepreneurial lifestyle.
Must have experience working in a fast-paced environment.
Must have great grammar and spelling skills with high attention to detail – no phone support is required, all text, email and chat.
Experience being a freelancer is considered an asset. The attitude, drive, and time-management skills to work from anywhere.
Someone who has the drive and determination to do a variety of work, and absolutely crush it!
Does this sound like you?
Organizer. You have impeccable attention to detail, you look to improve processes and you anticipate every eventuality.
Strategist. You approach a project methodically and you’re a keen problem solver.
Communicator. You have excellent written and verbal communication.
Adaptable. You thrive when you need to find solutions fast and you work fast and efficiently to get the job done.
Efficient. You know how to manage your time well and can help others do the same.
Initiative. You anticipate needs and enjoy tackling new challenges.
Skills that are a big plus for this role:
Outstanding experience working inside a Customer Support team.
Experience creating or working with online communities.
Facebook is your jam!
Hubspot, or other client CRM.
Magical multitasking skills.
Incredible organization and time management skills.
A drive to help others transform their business and life!