Job Summary

Requirements
A good working knowledge of windows based file systems, and navigating the Windows OS
Must be transparent and forthright
A positive approach to resolving customer issues
Excellent problem-solving and critical thinking skills
Must have a quiet working space where phone support can be provided
An excellent telephone demeanour
Able to pick up new software quickly
Good communication and engagement skills
Excellent written communication skills

What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate – Discussed during your first interview
Paid orientation

WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Quality headset
Quiet workspace to take calls
Willingness to install MSQ security software and 2FA app on the phone