Job Summary

Responsibilities

Implementing our evolving donor screening and prospecting system; regularly identifying, researching, qualifying, and categorizing donors already in our database
Implementation and maintenance of our evolving moves management system, including maintaining individualized reports for gift officers, team reports on the health of donor portfolios, and providing QA of prospect data points including donor stages, leadership activities, and assignments
Fulfilling a variety of research requests from Major Gifts and Endowment colleagues using a combination of subscription and free services. Occasionally these requests may be time-sensitive.
Management and maintenance of donor records to ensure the Major Gifts and Endowment segments of our database are up-to-date and accurate, ensuring each donor’s record accurately reflects their biographical information, relationships, and giving preferences
Acquiring broad knowledge of the Wikimedia Foundation’s fundraising program, our payment methods, and our donation flows across different fundraising campaigns and applying that knowledge in the service of our donor data structures
Participating in our collective responsibility to ensure our donor data is secure and well-structured for easy use

Skills and Experience:
Bachelor’s degree + 2-3 yrs of relevant work experience in non-profit organizations or customer-focused roles, or 4-5 years of relevant work experience in non-profit organizations or customer-focused roles
2-3 years experience using a donor database or records management system
Strong self-organization and time management skills; planning and prioritizing work to accomplish all tasks in the time allotted. Consistently meets deadlines.
A team player with strong verbal and written communications skills
Detail-oriented and a fact checker
Exercises discretion and good judgment
The ability to work and communicate effectively within a large team distributed across multiple time zones and with varying degrees of technical proficiency.
The ability to work in an open, transparent, and collaborative environment, while respecting donor confidentiality and data security.