Responsibilities
Rostered 24hr on-call availability for systems emergencies
Proactive systems monitoring
Reactive systems event handling
Interacting with developers to provide support
Client interaction on select support requests
Threat detection and analysis
Process analysis
Providing feedback to the leadership team on efficiency opportunities
Bug fixing
Prototyping solutions to aid quotations
Testing
Requirements
Demonstrable experience at mastery level for GIT, Unix and Docker
Experience with Bash and confidence with at least one other scripting language (e.g. Python, Perl, Golang etc.)
A good understanding of modern web application development
Confidence and excitement to work with new and cutting edge libraries
The ability to communicate via English clearly, politely and professionally in person, on the phone and over email with people of different cultures and backgrounds
A strong work ethic and attitude with a willingness to "do what's required" on a project
Willingness to work in fixed, rostered shifts, potentially during your night and with 24hr availability for emergencies