Job Summary

Responsibilities

Set the conditions for our drivers to meet our delivery promise and customer expectations
Manage delivery exceptions to ensure high quality service
Act as a point of contact for delivery specialists and restaurants
Support company development and growth, create new processes, and refine operating procedures
Work closely with internal teams to drive product enhancements

Requirements

English language Fluency
You are obsessed with service and operations
Friendly, positive and high integrity
Strong collaboration, communication, and interpersonal skills
You have the confidence to move decisively and independently in a fast changing environment
You are committed to getting the job done, and always exceeding your goals
You are flexible and ready for a challenge at a moment’s notice
You are willing to work occasional weekends and/or evenings
Proficiency with MS Office, Slack, Google Docs