Responsibilities
remote support for various IT works (including but not limited to): add/remove/troubleshoot peripheral devices (like printers/scanners etc);
install/reconfigure drivers for PC systems;
add/remove network drives to PCs;
change IP network settings for a single PC or multiple PCs or Servers;
view/troubleshoot/reconfigure Layer 3 network(s) if required;
install/maintain/troubleshoot Hyper-V machines;
troubleshoot firewall logs finding faults for networks flows;
finding and fixing network faults* Network maintenance
technical support for people using the network* Training staff on new systems
day to day admin and monitoring of network use* Document any new installation or any modification for an existing network
reporting issues and task evolution* Supervising helpdesk staff
Benefits
Requirements
Experience working in CLI with different types of network devices (switches, routers, firewalls etc)
Knowledge of application transport and network infrastructure protocols
Good knowledge of Windows environment client/server
Good knowledge of Linux distributions environment
Windows PowerShell- Windows Hyper-V- LAN and WAN experience
Experience with Microsoft Office, Microsoft Visio, Teams- Cisco CCNA or equivalent and/or MCSA certificates