Responsibilities
Answer phones and direct calls.
Complete entry-level bookkeeping, including recording expenses, organizing receipts, and completing other transaction records.
Resolve billing issues with clients and internal team members.
Provide account access, usage reports, data analysis, and other ad hoc requests for team members.
Support quality assurance checks of various internal and client facing reporting.
Organize new client contracts, create invoices, and process client payments.
Contribute to internal database maintenance, upkeep and data entry.
Research, Order, & Distribute company-wide gifts (2-3 times per year).
Organize company events, competitions, and special projects throughout the year.
Facilitate company holiday, time off, and schedule variation calendars.
Requirements
Willingness to learn, grow, and collaborate with the team and company as a whole
Excellent verbal and written communication skills
A high level of discretion, ethics, and trustworthiness
Intermediate spreadsheet skills (preferred)
Innovative thinking and willingness to challenge existing methods where improvement is possible
Experience in bookkeeping / financial record keeping (preferred)
Experience with Google Sheets or Excel, Quickbooks Online, and G Suite (preferred)
The availability to work 40 hours per week from 9:00 am to 6:00 pm PST
Reliable space to work remotely – fast computer, quality internet, camera, microphone, speakers