Job Summary

Responsibilities

The primary purpose of this onboarding specialist role is to be a helping hand to our clients, who are looking to engage and use our platform.

You will also be responsible for guiding our customers through our escrow validation process both for private sellers and businesses. Along with more general enquiries.

Interacting with a variety of stakeholders throughout the business the role demands excellent attention to detail, able to work on their own initiative, as well as strictly abiding by company processes and governmental legislation.

Requirements

You are a self motivated and driven individual capable of working securely in a remote location. You will be able to easily assimilate information. Ideally you will come from a finance background with experience in onboarding clients to an escrow service.

You will need to have a passion for helping people, the flexibility to help with a variety of projects, be a strong communicator, be creative at problem solving and be curious to learn new skills and processes.

A team player able to identify urgent tasks within a workload and prioritise accordingly.

Experience within the finance sector or banking sector would be favourable.