Job Summary

Responsibilities
Drive some of our most critical operational processes
Improve existing processes and tools globally
Collaborate with stakeholders to improve processes for new and existing customers
Create an effective feedback loop between the frontline, product, strategy, and customers
Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team’s data to inform their own operations and strategy

Requirements
Industry experience in an operational role and/or in a top tier consulting firm
An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
Experience leading day to day activities and improving processes
An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
Analytical, planning, and process improvement capability

Nice to have:
Experience with reading SQL and/or another database language
Experience with Python and/or Mode Notepad scripting