Product Business Operations Associate

  • 100% Remote
  • Remote
  • 19 Apr, 2022

Job Summary

Responsibilities:

Assist to develop and drive a program across Products to better handle our overall Development and Technology Partner agreements and management operations.
Oversee the contracts process from review with the Products Business Owner to Legal and Finance reviews and then resolve any issues to ensure that contracts get executed.
Work closely with Products Business Owner and Finance to help create Purchase Orders, monitor budget, and burn rates, drive budget issues to resolution and reconcile data with the financial team input and internal tools.
Assist the Products Business Owner and Calix Legal Counsel to in negotiation of agreements.
Explain terms and conditions to managers and interested parties.
Ensure that employees understand and comply with company contracts.
Analyze potential risks involved with specific contract terms.
Work closely with the Products and Quality teams to evaluate the efficiency and performance of the Partner.
Serve as a communications hub between Calix and the Partner on all business and legal related matters.
Create and document processes implemented in our business operations.
Organize Partner Quarterly Business Reviews and maintain records of decisions and action items.
Present insights and recommendations to the Product Senior Leadership team for decision-making and strategic planning.
Perform ad hoc analysis to quickly solve time sensitive operational issues and business cases.
Manage multiple projects and proactively communicates issues, priorities, and objectives.


Qualifications:

This role may be required to travel and attend face-to-face meetings and Calix sponsored events.
Bachelor’s degree or higher.
Has exposure and experience with contractual terms and conditions and able to negotiate with Partners on these.
Has experience managing several KPIs and action plans for performance improvement plans.
Great interpersonal skills and great relationship skills with stakeholders.
Excellent verbal and written communication skills, team player, ability to grasp new concepts efficiently and perform well in a fast-paced environment.
Proven ability at looking at solutions in unconventional ways. Sees opportunities to innovate and can lead the way.
Intellectual curiosity with a strong passion for continuous improvement and process automation.
Strong problem-solving, quantitative, and analytical abilities; Solution-oriented.
Ability to manage multiple projects: organized, independent, and results-oriented; perform and execute job responsibilities with high level of accuracy daily.

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