Job Summary

Responsibilities

Identify opportunities to improve Rainforest’s user experience through research and ideation
Talk directly to customers to learn about their unique pain points and individual goals
Own the entire design process for large projects to small bug fixes, including retrospective review and iteration
Collaborate with designers and engineers to ensure the delivery of high-quality features to achieve user goals and consistency across the product
Ensure continuous and collaborative communication between design and development teams to ensure seamless integration of front-end design to back-end functionality
Support the scalability of the design organization through process improvement

Requirements

4+ years of experience as a product designer in an early stage SaaS startup, ideally working on products related to software development
General understanding of web technologies and the basics of JavaScript and HTML/CSS
Comfort working on detail-oriented UI designs as well as high-level strategy and information architecture
Excellent written and verbal communication skills, including active listening and asking questions for clarification and understanding
Experience holding yourself and others to high accountability standards
Analytical and data-driven
Strong prioritization and project management skills to manage timelines, processes, and stakeholders
Unrivaled sense of autonomy, ownership, and comfort with a fast-paced startup
Curious and committed to innovation, continuous learning, and growth
Resilient and persistent; we’re looking for consultative problem solvers to help our customer succeed!
Passionate about creating an exceptional user experience