Job Summary

Responsibilities
Build domain expertise and collect competitive information to stay ahead in the market with product differentiation and high user value
Operate independently and lead the work of one or more product development teams
Be responsible for a product or customer journey of a medium to high complexity product
Define success metrics for your products and measures and adjust those regularly
Review and respond to feature requests according to our defined processes
Build the roadmap for your product in cooperation with other Product Managers, to identify and account for dependencies
Work with Engineering Managers, Scrum masters, and the whole product team to find the best process for getting work added, defined, and structured in Jira, Confluence, and other tools used
Define product requirements with engineering, business, and design partners, and proactively seek peer feedback and schedule product reviews to get buy-in to move forward and inform all product teams of their plans

How you’ll succeed:
You actively work to improve your skills through research, attending Tech Talks/Webinars, using e-learning/classes offered, attending and giving demos, and asking for feedback from more senior colleagues
You actively contribute to improving team processes to foster a climate of collaboration, respect, risk-taking, trust, excellence, and fun
You work closely with engineering, business, and design partners from ideation to release, ensuring they’re aligned on requirements, expectations, and timing
You continuously deliver high-quality launches of features aligned with company objectives
Get to know your stakeholders and maintain strong relationships with them
You actively pursue stakeholders for product discovery and feedback
You own the end-to-end product management process from idea to launch, impact tracking, and ongoing improvements

Requirements
BA, BS, BASc degree or relevant experience in a SaaS Product Management, SaaS Sales, Professional Services, Billing/Finance or CX role
3-5 years in Product Management or transferable skills from other experience
Experience with billing, payments, pricing & packaging of features and solutions