Job Summary

We are looking for someone who is:

Clear and proficient in written communication in English.

Empathetic, positive, patient and excited to help users' solves their pain points.

Organized, reliable, independent and productive.

Comfortable with mathematical and financial topics.

Excited about providing fast-paced support in a high growth startup.

Looking learn about startup support in a hands on manner.

Responsibilities

Answer technical customer inquiries via email.

Generate high quality educational resources for our users and team.

Work collaboratively with our product team and engineers to understand, prioritize and implement customer feedback.

Learn and grow with a fast growing team.