Senior Product Manager

  • 100% Remote
  • Remote
  • 25 Feb, 2022

Job Summary

Responsibilities

Executing a strategic plan to scale our platform to meet the needs of a growing and increasingly diverse customer base
Defining product requirements and partner with our UX team to build best in class partner solutions with an intense focus on user experience
Prioritizing user stories against our critical initiatives while working closely with engineering, sales, care and other key team members
Identifying gaps, opportunities and building solutions to help partners grow their businesses.
Staying in close contact with key partners to resolve issues, incorporate feedback and distill feature requests into producible solutions
Leading cross-functional Go-to-Market activities and training for new product releases
Measuring and communicating the success of your initiatives against organizational goals and our product KPIs
Fostering strong working relationships across the organization
Becoming a subject matter expert for the partner portal

 

Qualifications

Proven experience of defining, developing and bringing customer-facing digital products to market.
Building products that your customers love supported by quantitative/qualitative data
Being very detail oriented and organized, with ability to multitask and prioritize workload effectively.
Ability to formulate and conduct primary and secondary research including the use of analytics tools to identify and prioritize enhancements
Excellent interpersonal skills to coordinate with different personas of collaborators. You should be able to relay the same information to a sales leader, a marketer or a developer in a way that speaks to their respective subject matter expertise and value they need to take away from it
Ability to understand sophisticated problems or technical issues (from a product perspective) and how they influence customer experience.

 

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