Job Summary

Responsibilities

Providing support by email to our Edublogs and CampusPress customers.
Assisting with and solving all manner of WordPress questions, with style!
Contributing to testing and QA with updates to WordPress core, plugins, and themes.
Coordinating with developers over bugs, features and cool new stuff.
Being an active part of the Incsub team.
Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

Requirements:

Have a really good familiarity with WordPress, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
Amazingly great communication skills
Impressive response times, typing speed (it matters)
Interpersonal skills, including the powers to swiftly build rapport with both current and potential customers
Are a great team player, keen on working in an expanding, motivated, distributed support team
Enjoy collaborating with others and don’t back down from a challenge
Love people and love yourself!