Job Summary

Responsibilities
Collaborate closely with product team and founders to map feature requirements and create thoughtful user-centered solutions
Participate in user research to identify user needs, goals, behaviors, and pain points
Use qualitative and quantitative data to drive and inform design decisions
Transfer your ideas from wireframes to pixel-perfect designs and high-fidelity interactive prototypes
Create functional specifications for each feature to ensure that design intent is carried correctly across to development
Present and hand-off final solutions to the development team
Oversee and advocate a positive user experience from concept to launch
Oversee and improve the buyer’s journey and onboarding process
Conduct usability testing to validate the design by tracking how real users interact with the product or service
Identify and troubleshoot any UX problems and develop solutions
Expand and help to maintain our design system, brand assets, and graphic library

Why you should apply:
You enjoy creativity and are eager to solve problems in an innovative way
You want to work on a product that offers real humans (digital creators and educators) a way to connect meaningfully with their online community to provide a cutting edge, interactive experience
You want to join a company with a track record that offers stability and provides you with autonomy and flexibility
You want to act as a customer advocate, recognizing them as our #1 stakeholder
You are collaborative, willing to teach and learn from others
You like to have fun and expect to have fun with the work that you do
You don’t mind calling yourself a Ninja!

Skills & experience we are looking for:
5+ years of experience in product design, preferably SaaS solutions
A strong body of work demonstrating both your problem-solving abilities and visual design skills
Ability to apply UX/UI design best practices in your daily work to create a functional and positive experience for the users
Proficiency in at least one UI design and one prototyping tool (Figma, Sketch, InVision, etc);
Great understanding of technical constraints and ability to work around them to achieve the best result
Strong self-management skills as well as the ability to work as a contributing member of a multidisciplinary team
Excellent verbal and written English communication skills
Empathy – develop a deep understanding of our end users to truly engage and delight them
Curiosity – practice asking insightful questions and actively listen to engage more deeply with problems
Collaboration – communicate and connect within the team to incorporate ideas and feedback, explore solutions, and include the expertise of everyone involved in a project to create the best product experience possible