Responsibilities
Connecting customers technical and business needs to our product
Analyzing customers technical needs to suggest consulting services and meet their requirements
Working closely with sales teams to conduct product demos and technical workshops
Getting up to speed with our new product features
Qualifications
A caring mindframe and an empathetic spirit. The ability to think from other perspectives is a tool we ask of all employees
Experience in handling technical customer relations in the web industry and the ability to match customer expectations with product capacity
Extensive knowledge of web development workflows and existing tools (git, CI tools)
Knowledge of web application architecture and services (DNS, CDN, web servers, databases, cache layers, etc.) and distributed systems
Fluent in German