Job Summary

Responsibilities

 Product Release Planning: Support product manager to work cross-functionally with internal teams (product, marketing, customer experience, sales, etc.) to define tactical product release plans, produce supporting documentation, materials and/or artifacts.
Pre-Release Testing: Work closely with engineering and QA teams to define clear user test cases for new integration product and feature releases. Assist with performing functional tests to validate new products and features perform as expected and identify flaws before release.
Customer Launches: Support product manager to partner with marketing and customer support teams to facilitate release of new products to early-adopt customers. This includes contributing to or leading customer demos, gathering user feedback, and assisting with product training sessions for internal teams.
Post-Release Iteration: Assist with conducting user discovery sessions to gather post-release feedback and feature improvements. Help synthesize feedback and feature requests into a backlog of actionable work items with clear requirements. Partner with other internal teams to review and prioritize the most impactful items.
Bottom Line - In this role, you are responsible for making new product releases successful and delivering great outcomes.

Requirements

Have 2 - 3 years of experience in building software products.
Excellent interpersonal relations skills; clear and concise verbal and written communicator
Demonstrated organizational skills, proven ability to deliver time-sensitive projects on time with positive outcomes
Welcomes solving problems with a positive attitude, teamwork, and innovation
Entrepreneurial approach - a high degree of autonomy and self-motivation
Natural curiosity and willingness to learn, whether it’s new technical skills or understanding of client-specific requests
Experience with building live streaming software, SAAS (both normal SAAS and API-as-a-service) is highly desirable.