Locations: Abule-egba, Amuwo Odofin, Gbagada, Yaba, Alagomeji & Ajao Estate, Lagos
Job Description
Preparing the Customer Service Guidelines.
Solving all product or service related issues of the customers.
Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Requirements
HND / Bachelor's Degree with 1 - 3 years work experience
Proven customer support experience or experience as a Client Service Representative.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Customer orientation and ability to adapt / respond to different types of characters
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Previous experience working in a confectionery company is an added advantage.
Salary
N45,000 - N80,000 Monthly.
Application Closing Date
30th November, 2021.