Client Relations Officer

  • 100% Onsite
  • Nigeria
  • 24 Feb, 2023

Job Summary

Responsibilities:

Welcome patients and clients into the clinic, ensuring to capture and register their details.

Enlighten patients about our free eye check-ups and persuade them to come to have their eyes checked.

Attain daily client goals established by the management team while complying with company and local policies and procedures.

Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.

Follow up on patients who have finished test procedures and ensure they see an optometrist.

Respond promptly to customer inquiries.

 

Requirement:

Highly motivated and result-driven

Excellent communication and interpersonal skills.

Outstanding sales and customer service skills.

Organized with close attention to detail.

 

Location: Delta, Uyo, Lagos (Lekki)

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