Job Summary

Responsibilities:

Create helpful, scalable documentation for people learning to use GitHub’s products and tools.
Collaborate with the product managers, technical writers, and other stakeholders to plan, create, and maintain user-facing documentation.
Review and provide feedback for draft user-facing documentation from other writers on the team.
Review and provide feedback on documentation updates from people outside of the documentation team, like support or open source contributors.
Communicate with teams across GitHub about user feedback, product direction and vision, and technical product information to inform the documentation we create.
Contribute to the iteration of Docs team processes and workflows.

Qualifications:

Ability to create high-quality user-facing content for software products
Experience creating technical content
Strong user advocate, especially for new users
Ability to compassionately give and receive written editorial and technical feedback
Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way
Excellent communication skills, especially when working with a distributed team