Job Summary

Podsights is looking for a Platform Success Partner, who will be that go-to person on Podsights’ platform and features for our Enterprise customers (publishers, agencies, and brands). Our enterprise customers (including NPR, Spotify, and more) rely on Platform Success to provide information, get their campaigns live with Podsights tracking, analyze data, and everything in between.

As an Enterprise Platform Success Partner, you will:

• Work effectively with the Podsights’ Partnerships team to ensure Enterprise customers see the value of Podsights features
• Provide support on Platform Usage, campaign builds, campaign analysis, and troubleshooting for a subset of Enterprise customers
• Qualify technical support tickets for Podsights engineers
• Help all partners adhere to Platform Success workflows and processes
• Work with publishers, brands, agencies to ensure campaigns launch without a hitch
• Collaborate with others on the Platform Success team to improve our product and processes

In order to be successful in this role, we think you’ll need:

• Experience with tracking pixels, digital ad tags, or any other basic ad tracking
• Project management experience and top notch written and verbal communication skills.
• Proficiency in MS Excel and comfortable working with math, formulas and data.
• Organization Skills: Must have attention to detail, ability to work independently and ability to manage multiple priorities at once.

We’d prefer these skills:

• Experience in ad serving, ad operations, podcast attribution, or ad tech
• Experience using podcast ad servers like AdsWizz, Art19, Megaphone, etc.
• Management experience a plus