Job Summary

Responsibilities

Engaging with Wikimedia communities and affiliates in the Middle East and North Africa, directly in their language or working with local ambassadors.
Motivating volunteers and affiliates to participate in movement processes, especially those from underrepresented regions and groups.
Organizing community conversations, gathering feedback, and addressing community questions or requests, escalating feedback to the team as needed.
Building up and documenting a network of volunteers, increasing the number of projects we can engage with.
Collaborating with other facilitators, volunteers, and Foundation staff to ensure diversity, equity and inclusion in the activities the team supports.
Drafting and distributing information.
Translating announcements and documentation as needed.
Other duties as assigned.

Skills and Experience:

Professional proficiency in written and spoken English.
Professional proficiency in written and spoken Arabic.
Good knowledge of the social, economic and political context of MENA.
Strong communicator, able to contextualize information for and receive feedback from participants with different backgrounds and levels of involvement.
Able to focus on the larger picture and able to express which concerns and views are widespread and which are marginal or individual.
Strongly empathetic – you will excel at understanding the perspectives of others and bridging the gap between different opinions.
Approachable, and able to build trust with volunteers and staff.
Self-motivated – you will frequently need to organize your own tasks with little supervision, but in direct coordination with other facilitators.
Able to discern community priorities and engage with them accordingly.
Collaborative – you will connect with other facilitators to give and receive feedback, exchange ideas, and ensure best practices in order to support the best outcomes for community engagement.
Experienced user of online communication and social media tools.