Senior Manager, People Operations at Wikimedia Foundation
Location: Remote
Your key responsibilities:
Provide strategic thought partnership on People Operations topics with a process and data-driven mindset to the HR Leadership Team
Lead and manage a team to deliver on key HR processes connected with the employee life-cycle at the Foundation. Examples of such proceedings include onboarding, personal data/information updation, compensation/job title reviews, offboarding, etc.
Contribute to the development and iteration of our organizational HR policies and practices and lead the implementation of these within the team
Lead the iteration of our compensation/total rewards frameworks and manage the changes associated with the execution
Support the People Experience / Talent Management team in rolling out the organization-wide performance management process and be responsible for the implications of these on individual compensation for all staff members globally
Work in tandem with the HR project management Lead on new projects and programs, including the implementation of Project Atlas , and the rollout of future HRIS functions
Manage the relationship with the EOR vendor to ensure a positive experience for non-US staff members
Advise on employee life-cycle processes for staff and cross-functional partners
Cross-train, along with other members in T&C, in multiple HR functions, to ensure resilience of service to staff & leadership. Serve as a secondary support for T&C related teams, including recruiting, diversity and inclusion, career pathing, performance, engagement, etc. as needed
Partner cross-functionally with other departments such as Finance on cross-departmental workflows and initiatives
Skills and Experience:
More than 10 years of progressive experience within the HR function of large international organizations. Experience as a compensation / total rewards or HR process/operations consultant to the HR team will be desirable
At least three years of experience in managing an HR function/delivery team, ideally across international borders
Experience directly supporting a global organization in 10+ countries around the world with direct knowledge of employment practices, labor laws, benefits etc.
Experience managing operational transactions at scale within SLAs while handling confidential/sensitive information with grace and care
Demonstrated ability to work independently and as part of a team, including being adaptable to work with a variety of personalities and nationalities
Proven track record to partner cross-functionally and build consensus within a team
Strong attention to detail, and proven track record of meeting deadlines
Ability to work within a digital decentralized organization
Ability to work in an open and collaborative environment, while respecting HR confidentiality
Bachelor’s degree or equivalent experience within HR, Psychology, Communications or related fields
Additionally, we’d love it if you have:
Experience in an international non-profit environment
Experience with Namely HRIS & payroll
Experience in harmonizing benefits across a global organization
Ability to work remotely and in a flexible manner across different time zones and with a globally distributed organization