Job Summary

Responsibilities/Roles:

Inbound and outbound calls

Attend to customers via phone call, social media platforms

Manage customer issues in collaboration with other departments

Follow-up of prospects and customers for close of sales and after sales customer relationships

Partake in the marketing activities for the company's page

Take responsibility for orderliness and conducive ambience within the office

Requirements:

Bachelor's degree holder

Must have at least 2 years experience in customer service and in handling social media platforms.

Strong phone and verbal communication skills along with active/effective listening

Experience in a spa or skin care company is a plus.

Location:

Ikeja, Lagos (Candidate must reside around the axis)