Front Desk Officer

  • Full Time
  • Africa
  • 26 Nov, 2021

Job Summary

Location: Lagos Nigeria.

We are an organization with the vision to provide a world-class service delivery in the Oil and Gas Sector. As a business, we are committed to providing quality energy solutions that ensure customer satisfaction, driven by committed professionals.

We are currently recruiting for the position of Front Desk Officer to perform the following functions:
• Welcome guests and provide them with excellent customer service.
• Ensure the front desk is neat, presentable, and equipped always.
• Answer all client questions and incoming calls courteously.
• Redirect phone calls to the appropriate person/ departments and take down messages.
• Accept all letters and packages and distribute them to their appropriate departments.
• Monitor, organize, and forward emails as necessary.
• Maintain record files.
. Perform other duties assigned by supervisor

Expected Qualifications:
• A B.Sc/B.A Degree in Social Sciences
• 0-1 year post-graduate experience in a similar role.
• Currently Serving as a corps member
Competence and Skill Requirements:
• Excellent level of ability to communicate clearly and effectively.
• Organization and coordination skills
• Ability to pay attention to details.
• Good feedback mechanism
• Keeping to timelines and effectiveness in service delivery.
• Communication (Both written and oral)
• Ability to communicate information in clear, unambiguous terms to employees and management.
• Solution minded (thinking outside the box)
• Computer literacy



Should possess all of the following:4

• Good leadership qualities
• Multi-tasking skills and keeping to deadlines.
• Proactive decision making
• Tact and diplomacy
• Professional disposition and ability to maintain Integrity and confidentiality.
• Good Customer Service skills

Deadline:10th of December, 2021.

 

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