Job Summary

Location: Tafawa Balewa Square, Island, Lagos

The ideal candidate would be responsible for diagnosing and troubleshooting software and hardware problems, installation of CCTV, fire alarm, and intruder alarm installation

Responsibilities

       Prepare Project Implementation Plan (PIP) for all projects and submit to Line Manager for review as assigned

       Carry out installations at client's site or where necessary as may be assigned by Line manager/HOD

       Diagnose, troubleshoot and carry out technical support while providing procedural documentation of the resolution steps.

       Support with testing of new devices and send report to Line manager

       Interact with clients/customers to provide assistance to the resolution of the issue

       Follow up with clients/customers to ensure their IT systems are fully functional after troubleshooting

       Carry out support function for Office network/internet

       Document and send reports on projects and technical task as assigned

       Support the Senior Solution Architect on projects execution

       Research and identify solutions to hardware and software issues and document findings

       Participate in Lynda training and other technical training as assigned by Line manager/HOD and provide progress report

       Assist with the testing and evaluation of new technology or product line as well as support its rollout

       Prepare accurate daily and weekly report of tasks carried out

       Other duties as may be assigned by the Line manager/HOD

Requirements

       OND/ HND/ B.Eng

       2-3 years experience

       Proficient in technical ability in CCTV, intruder and fire alarm installation and configuration

       Access control installation

       Proficient in handling training

       Excellent time management and organizational skills

       Attention to details

       Resourcefulness and troubleshooting aptitude

       Excellent critical thinking skills

       Ability to exercise good judgment and solve problems quickly and effectively

       Good communication & interpersonal skills

Remuneration: 100,000- 120,000 Monthly Gross

Other Benefits: Group Life Insurance, HMO, Pension, Performance Bonus, NSITF