Job Summary

  Location: Sangotedo, Lagos

Responsibilities

Manage incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Online customer management and ability to resolve issues.

Requirements

Candidates should possess a Bachelor's Degree / HND / OND qualification with a minimum of 1 year work experience.

Application Closing Date

18th January, 2022.

Note: Residence within Lekki / Epe Axis is a criteria.